Table of Contents

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General Issues

How do I change my Character's name?

  • Go to the Ocho shop and buy a name change option.
  • When the name change option is purchased, you can change your Character's name at the Game Options page.
  • Game Options page can be accessed from the bottom navigation bar, the last tab on the right.

How do I reset my account?

  • You cannot reset an account once its created, but you can change its attributes.
  • Class and stats reset tokens are available in the casino or the Ocho shop.

I have used my ability points wrongly.Should I reset my account?

Some captains feel that they have been playing the game wrongly and have used their stats points in a way that benefited them little.

In such cases, captains should consider a class reset and a stats reset instead of an account reset. Class reset and a stats reset will usually save the captain ” traveling time” to the same level.

How does Class reset affect my ability points allocation?

When a Captain wants to reset his class, he needs to have a Class Reset option.


Each reset will delevel you 2 level unless you have a free reset.


  • When players do a class reset, the fixed stats bonus of the class will be fulfilled first.
  • If the allocated stats prior the class reset is not sufficient to fulfill the fixed stats bonus,allocated stats points from Navigation will be deducted to fulfill the shortfall in stats points.
  • Allocated points in Gunnery will then be used, if there isn't enough stats points in navigation to fulfil the fixed stats bonus for each class.


Class reset and Stats reset is not allowed when your level is a multiple of 10.

What is Server time?

Every page in the game will have server time at the footer section.

How to convert to Server time?

Purchase of items from Players

  • Battle Stations and all related materials are owned by Tyler Projects Pte. Ltd.
  • Tyler Projects does not recognize any purported transfers of virtual property executed outside of the Game, or the purported sale, gift or trade in the “real world” of anything that appears or originates in the Game.
  • Accordingly, you may not sell in-game items or currency for “real” money, or exchange those items or currency for value outside of the Game.
  • This applies to Ocho Online accounts and all related materials.

AP Questions

How do I get more AP?

If you require more AP, you can:

  • Purchase AP packages using Ochos
  • Refer new players.


What is the maximum AP I can accumulate?

  • 500 AP in the counter that is seen on the the homepage.
  • You can accumulate as many AP as you like in the AP Bank.


I wasn't clan warring, questing or attacking.Why do I lose my APs for no reason?

  • One possibility is if you're accessing multiple BS accounts on the same computer. Facebook sometimes confuses multiple sessions.
  • Players have clicked on mining more than once per day. Mining more than once per day will cost 25APs and 50,000 gold.


Hangar Questions

Why can't I save my presets?

  • You need to increase the memory allocated for local storage in your Flash Player.
  • Move cursor to the “Storage” or ship picture . Right click on your mouse. Select “Settings…”
  • Choose the icon in the middle and increase the “Local Storage”. Click on “Close” .

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When I buy a better Ship, does items equipped on that Ship get sold as well or do they just stay equipped with the new Ship?

The Weapons and Parts will be unequipped by default.
You retain your Parts and Weapons.

What are Anchors, and what's the use of them?

  • Anchors are a special kind of Stabilizer. Instead of adding Speed to a Ship like normal Stabilizers, they massively reduce Speed instead. Although this seems counterproductive on first glance, Anchors can be useful for opening up additional tactical opportunities.
  • On attack, you can use Anchors to stay out of the Weapon Range of your targets. This tactic is most often seen in attacking Captains which Anchor down and use a full loadout of long-range Missiles to strike their fleeing opponent from afar, while suffering no damage themselves.
  • On defense, you can use Anchors to stay within the Weapon Range of your attackers. This tactic is most often seen in defending Captains which Anchor down and use a full loadout of Rams, in order to catch attacking Captains in a melee trap which places the latter at a disadvantage.
  • In Clan Wars, Anchors are useful for adjusting the speed of the Ship, so that they can get through the opposing Clan Defenders to hit their Fort. The possible scenarios in which this might happen are too numerous to list.


Crew Questions

How should I invite Crew?


  • If everybody just creates “Add me” threads, the BS Boards will be full of clutter.
  • Creating 3 or more add me threads will result in being banned by the developers.

Where can I add more Crew?


  • However, this is not really necessary for Captains who want to progress into the game.
  • Captains who spam recruitment threads on the discussion boards will get banned by the Devs.Please do not do it.


Why does my crew suddenly decrease or disappear?

  • Captains who have not logged in within the last 7 days become “inactive”. While “inactive”, these Captains will not add to the Crew count of any other Captains they are a Crew of, until they log in again.
  • Captains who just creates a character and never play the game are automatically removed after 30 days of inactivity. (ie. very low level even after 30 days).
  • Captains who are very low level may also be periodically purged by the admins. The definition of low level can be any level from 1 -25 and will be determined by the admins.


Crew Page Not Loading

  • If your crew page does not load well, try logging out of Battlestations completely using this url:


http://apps.facebook.com/battlestations/_logout.php.\\


  • Close browser, restart browser and log in again.
  • If it does not work on your current browser, try it on a different browser, then a different PC. We would like to isolate the source of the problem to see if it comes from your browser settings, Pc settings or BS codes.

I just reset my character. Will I lose my Crew?

No.

Island Base Questions

How do I get the AP generated from the AP building?

You will have to click on the flash animation of the building to retrieve it.

What the max level of the building?

Level 3.

How many days can I store the APs in the AP building?

Ans: 3 Days

Does the AP generated by the building goes to the AP bank or usual AP counter after collection?

The usual AP counter. If your AP counter is already 500, the AP collected will overflow your usual AP counter.

Can I use Quick Build after calling allies for help?

Yes. Quick Build time reduction will still be based on the original build time before Calling Allies.

Exploring Questions

What does " ....has found the legendary Treasure Island while exploring!" in the Port News means ?!?

This *IS A RARE ENCOUNTER* which means that the captain has found 3 Silver Treasure Chests during exploring. The Treasure Chests can be opened in the AP Bank.

Battle Questions

Someone attacked and sunk me!

Sinking, and getting sunk by rival Captains, is part and parcel of Battle Stations. Unlike other games on Facebook, Battle Stations do not penalize a Captain heavily for getting sunk, so it's not as much as a disadvantage as it may seem at first. Just use the 5 AP to salvage your Ship, and go about business as usual. Equip your ship with better weapons and go get some payback on the rival Captain who sunk you. ;)

How did a player more than 5 levels above me attack me??

This can happen when the high level player (more than level 150) switches to his/her secondary class. If you cannot find that captain within the Battle page, it may be that he/she has already switched back to his/her main Class.

What is my range for attacking Captains?

Captains may only attack other rival Captains in the same Port as him/herself. He/she may attack rival Captains up to 5 levels above, and below his/her current level.
Example: A Level 100 Captain may attack rival Captains ranging from Level 96 to 105.

Why am I not getting EXP and Gold when I am attacking in PVP?

While there is nothing preventing a Captain from sinking a rival Captain repeatedly, the winning Captain will achieve diminished rewards in the 4th sink. No further rewards will be awarded for the 5th and subsequent sinks. This limit resets after every 24 hours, so a player can continue to obtain rewards for sinking that particular rival Captain once the limit is up.

Why didn't my Weapon fire?

If Weapons do not fire, it means that the current distance between the attacker and defender is longer than the range of the Weapon(s) used.

Why does each Subcannon fire 3 times unlike other Weapons which fire only once?

Most Subcannons have a 3-shot animation, with damage spread out over all 3 shots. Therefore, the Subcannon still delivers the total damage output stated.

A certain Captain attacks me daily whenever I salvage my sunk ship.

It is not a violation of game rules for a Captain to attack another Captain repeatedly on the same day. However, it can be seen as exploitative gameplay.

Captains who repeatedly attack a particular rival Captain receives diminishing returns. If he/she attacks the same Captain again for the 4th time, EXP and Gold gains fall to 0.

What can I do about it?
You have the following options:

  1. You can stay sunk and Salvage your Ship once every time you have accumulated 500 APs. Salvage and spend all your APs. It will minimize your chances of being sunk.
  2. You can Travel to another Port. If the harassing Captain needs to travel to another Port to sink you, it becomes AP inefficient for him/her.


Mining Questions

How many times can I mine even when I pay for it ?

You can Mine a maximum of 3 times per day, with the first Mining being free. Subsequently, you have to pay for it.

Boss Battle Questions

Why can't I do the Boss Battle?

  • There is a minimum level requirement for each quest.
  • Each captain can only initiate one Boss Battle.
  • You cannot be active in more than 2 Boss Battles, including the one you initiated.

What are the Boss Battle items like Star Compass,Obsidian Idol for?

Where do I find my Boss Battle items like Star Compass,Obsidian Idol?

  • They can be found in the Hangar inventory, under “Others”.

Why do I have to wait so long to initiate a Boss Battle again?

  • The amount of time allocated for Boss Battles is given in consideration of Captains who do not have many high level friends to help them in the game.

Where have Quests gone?

  • They have been phased out as a part of the game. However, they have returned in the form of Discovery Searches in the Explore page.

Why didn't I get get the Assist Reward though my chance is already 100%?

If you have reached the inventory limit for the item,you will not be able to get another piece of the item from Boss Battles.

Weapons and Parts Shop Questions

Why can't I see certain items in the Shop?

Captains can only see items which have Level requirements not higher than 10 Levels above their current Level.

Auction House Questions

Why did I only get a fraction of the bid amount for the auction of my rare/common item?!?


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  • This is due to EGV tax. EGV tax is meant to prevent gold transfer by multis. Sellers will receive up to 100% of EGV tax of rare items when the bid amount exceeds the EGV value. For common items, sellers receive up to 90% of the EGV value of the item.


The auction is over! Where is my item/gold?


  • New auctions will be “LOCKED” for between 1 to 24 hours before release on market.
  • Gold will now be locked until the auction for the item is over even if you are outbidded.
  • Be patient, it is likely that the auction is still being processed.
  • You will receive a message in your Captain's Log informing you of the auction outcome.
  • Do not ask for support unless you got the auction result message but did not receive refunded gold/auction item, or if you did not receive the message hours after the auction is over.


Resource Exchange Questions

How do I prevent a failed bid for the resource I want?

Make sure you look at the “5 days running average” cost of each Resource.

Though auctions fluctuate, the cost for Ore or Plasma Rocks is always going to be relatively close to that value.

Ofcourse, as always with auctions, the higher you bid, the greater the chance you will get a Plasma Rock.

If I don't bid enough, will I get a refund?

If you bid 130,000 Gold for a Plasma Rock and the average price ends up being 128,000 Gold, you'll just get the Plasma Rock; you will not be refunded the extra 2,000 Gold. Refunds only happens when you bid so low, you don't even get 1 Plasma Rock.

Crafting & Refining Questions

Why cant I do the Crafting or Refining?!?


For Crafting or Refining to take place:

  • You need to have the ingredients
  • The ingredients must be in your inventory and not equipped on your Ship at the time of Crafting/Refining.


How do I scroll on the Crafting page?


crafting_scroll.jpg Captains should be able to scroll in the crafting page, holding the button as shown in this diagram.

Trading House Questions

Are refined Ocho Weapons accepted in the Trading House?!?

No. Refined versions of a purchased Ocho weapon will not be accepted in the Trading House.
Refining an ocho weapon is classified as crafting.

I traded my Ocho Weapon to another Captain. Can that Captain Trade the same Ocho weapon again?

Yes.

Ocho Promotions

Where are my free APs?

APs needs to be redeemed from ocho-online.com, login, go to ‘Account’ tab, and ‘Activate’.
Visit the in-game Ocho shop to access any redeemed from your AP bank.

If it is not in your ocho-online account, please contact support via the In-game Support system by submitting a ticket via: https://www.ocho-online.com/default.php?id=guide

Why have I not received my bonus Ocho and Treasure Chests?

The 10% bonus Ocho and Treasure Chests will only be credited on the 2nd week of May 2011.

I bought 50 (or 500) Ocho, but have not received my Silver (and Gold) license(s)

You need to buy AND spend Ocho in April to get a license renewal.

I used 50 (or 500) Ocho to buy XXX from the Ocho shop, but did not receive the licenses.

You need to buy AND spend Ocho in April to get a license renewal.

I have bought and spent enough Ocho but did not receive the licenses?

Please submit a support ticket via the in-game support system and we will do a check for you.

General Clan Questions

What is a Pacifist Member?

  • A Pacifist is a Clan Member who does not wish to take part in Clan Wars.
  • He/she is excluded from the Clan Power calculation.
  • He/she cannot Salvage the Fort, or move the Superweapon during Clan War, regardless of rank in the Clan.
  • A Clan Member who has or has been Pacified need not retain the Pacifist status for a minimum period, but may only change his/her status to Warring during Thursdays Sios time only.
  • When a Clan has 50% of its Members in Pacifist status,no other Member in the same Clan will be able to set themselves as Pacifist anymore.

I am not able to join a clan for the next 30 days after I leave a clan. Why is this so?

  • This is to prevent Captains from leaving their clan just before the weekly Clan Power recalculation to decrease the Clan Power.
  • If Captains are allowed to join the clan after the clan power calculation, then his/her contribution into the clan's offense / defense is not reflected in the Clan Power calculation.
  • When a Captain leaves a Clan , he/she may not join another Clan within the next 30 days. However, Thursday are an exception; he/she will be able to join any clan on Thursdays (Sios time), but not on any other day.

Why can't I join a Clan?

You will not be able to join a Clan if:

  • You are lower than Level 25.
  • You have not passed Player Verification.
  • You are currently still under the cooldown period for leaving your last clan.


What are the fees for changing the Clan's name?

  • 100 million Gold or 650 Ochos deducted from the Fort contributions.


How do I edit the clan ranks?

  • Clan hall > Clan members > Clan rankings
  • This function is only available to Clan Masters.


I wish to buy a new Superweapon to replace my Clan's existing one. Will my Clan get War Points refunded for the old Superweapon??

No.

Founding CM Questions

Can a Founding CM dissolve a clan even though he/she is not one of the CMs anymore?

FCM needs to be in the Clan and assume the designation of CM before he/she can request for the dissolution of the Clan.

Can the Founding CM/Clan creator remove current CMs?

  • The Founding CM can request to remove current CMs through the official support thread.They may do so by posting their intention explicitly in the Official Support Forum.

If current CMs plan to change anything, can they refund the creator/Founding CM's creation fees?

  • There will no refund on the clan creating fee once the developers act on your request.
  • New fees will need to be paid when the request for amendments is sent in.


Clan Tiering Questions

How are clans divided into the tiers?

The Tiers are divided such that each Tier will have an equal no. of Warring Clans ranked according to the Clan Power.

Only Warring Clans will be considered for Tiering.

Clan War Questions

I sunk an enemy fort. Why didn't my clan get War Points?

  • Only the Captain who appears in the Port News is counted for War Points even if more than 1 Captain sinks a Fort at the same time. The Clan which the Captain belongs to will receive the War Points.

Why do I encounter a special event when I am Clan Warring?

If you see a special event during Clan War, and are asked to solve a captcha puzzle, chances are you are either scripting or clicking too fast.

Can I defend if I am in Aeros?

Yes.You can set yourself as a Defender for Clan Wars. However, do note that if you are in Protection mode, you will lose your Protection mode when a captain attacks you during Clan War.

What bonus(es) can I get as a clan defender?

+30 Armour

Ocho Coin Questions

Which payment channel should I use?

Captains can get Ocho Coins anywhere they are in the world.

Captains should use a payment channel that is both accessible and convenient to them. Different payment channels are more accessible in different locations.

Ocho Loyalty Program Questions

How do I get the +1 AP/hr bonus regeneration ?

  • They will be given by default when Captains make their first purchase of Ocho Coins. If you do not receive it after your first purchase of Ocho Coins, you can let us know through the email feedback form in-game.


I don't receive my free APs after purchasing 1000 Ochos.Why is this so?

Please send in a support inquiry via the in-game email feedback form. The Community Manager will resolve this for you.

Can I know how many Ocho Coins am I short from my next free AP package?

This can be checked from the Ocho Online website, when you log into your Account.

It is on the Account Page.