Technical Issues

If these instructions do not resolve your issue, we recommend upgrading to the most recent version of your browser

1. Open Internet Explorer.
2. Click Tools in the upper toolbar.
3. Click Internet Options to open Internet Properties.
4. Click the General tab
5. Click Delete Files under “Temporary Internet Files”.
6. Check Delete all offline content.
7. Click OK on the Delete Files dialog box.
8. Click Apply and then OK.

1. Open Safari.
   
2. Click on Tools (gear icon) in the upper right toolbar and Select Reset Safari.
   
3. Click Empty Cache and Remove All Cookies.
   
4. Exit and re-launch the browser.
   

1. Click “Tools” and select “Clear Private Data”
2. Make sure that “Cache” and “Cookies” are selected.
3. Click on “Clear Private Data Now.”
4. Exit and relaunch browser.

1. Click “Tools”from the Menu Bar.
2. Click the privacy icon.
3. Click “remove individual cookies” and then “Remove All Cookies.”

1. Click “Tools” and select “Clear Private Data.”
2. Make sure that “Cache” and “Cookies” are selected.
3. Click on “Clear Private Data Now.”
4. Exit and relaunch browser.

• You should use this url to clear your cookie session.
  

 http://apps.facebook.com/battlestations/_logout.php

• Close browser, restart browser and log in again.
  

• If it does not work on your current browser, try it on a different browser, then a different PC.

• If you are running Safari on a Mac, try other browsers as there are known issues with Safari.
  

• If your crew page does not load well, like in this case:

• You should log out of Battlestations completely using this url:http://apps.facebook.com/battlestations/_logout.php.

• Close browser, restart browser and log in again.

• If it does not work on your current browser, try it on a different browser, then a different PC.

• You need to increase your flash player capacity.

• Move cursor to the ” Storage” or ship picture . Right Click mouse.Select “Settings…”

• Chose the icon in the middle and increase the “Local Storage”. Then close.

• This happens when the codes do not load fully at the time of loading.

• It is an inconsistent problem and the devs are unable to do anything about it.

• The best thing to do is clear your cache and hopefully the problem goes away.

You can configure your browser to make use of their proxy server for a faster connection.

Proxy settings: proxy.singnet.com.sg
Port: 8080

To configure the proxy settings:

For FireFox users can follow the instructions in the url:
http://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel#Connection_Settings_Dialog
For Internet Explorer users:
http://support.microsoft.com/kb/135982

For users of other ISP, please check with your ISP support to enquire about their proxy settings.

Note: Setting the proxy might result in slower connections to other sites. You can simply delete and remove the proxy settings if you do not wish to use the proxy setting.

If you keep encountering problem of this nature:

Connection Interrupted
The document contains no data.
The network link was interrupted while negotiating a connection.
Please try again.

A temporary solution is to use a VPN/Tor to temporarily fix the issue.

http://www.torproject.org/overview.html.en.\\

Alternatively, you can try googles public dns temporarily and see if that works:

http://code.google.com/speed/public-dns/